City of Peoria Recovery Plan: Phase One begins May 16th. View COVID-19 Updates and Resources.


  • COVID-19 Coronavirus Information

COVID-19 Information and Resources

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As you know, events related to the coronavirus (COVID-19) continue to impact our nation, Arizona and Peoria. Not only that, changes are unfolding quickly. On March 19, 2020, Peoria Mayor Cathy Carlat declared a state of local emergency in response to the COVID-19 global pandemic to protect the health, safety, and welfare of the people. This action allows the flexibility to deploy emergency management measures as necessary, and ensures those within Peoria city borders can readily access state and federal assistance, as it is made available.

“Public safety is the city of Peoria’s number one priority,” said Mayor Carlat. “As we continue to understand the impact of COVID-19, limiting community engagement is intended to support slowing the spread of this virus. I want to ensure Peoria residents that our core services, including police, fire-medical, water, solid waste, etc. will continue without interruption.

City of Peoria Help Hotline - 623-773-7770

In an effort to assist Peoria residents during the coronavirus (COVID-19) pandemic, the City of Peoria has established an information and referral helpline. The purpose of the helpline is to answer questions and share resources with individuals based on their needs. The lines will be open for residents to call Monday through Friday from 8 a.m. to 5 p.m. The number is 623-773-7770 or residents can send questions to All messages left after hours will be responded to the next business day.

Reopening Plan

May 11, 2020 - The city of Peoria is looking forward to seeing everyone again as we safely begin to reopen! The city has developed a three-phased plan (PDF) for gradually reopening city buildings, facilities and programs to the public during the corona-virus (COVID-19) pandemic. Phase One goes into effect Saturday, May 16, 2020. This plan follows federal and state guidance for reopening, including hygiene, sanitation and physical distancing protocols. As the plan rolls out starting May 16, COVID-19 trends and data will be evaluated to determine long-term implementations and programming.

Phase One Special Hours

  • City Hall Campus – Beginning Monday, May 18, the City Hall Building and the Development and Community Services Building (DCSB) will be open Monday – Thursday, 7 a.m. – 6 p.m. All city departments located in these two buildings will be open. The Public Safety Administration Building (PSAB), which consists of the Police and Fire-Medical Departments, will also be open Monday – Thursday, 7 a.m. – 6 p.m.
  • Neighborhood, Community Parks and Trails – Beginning Saturday, May 16, all parks and trails will be open daily and all court lights will once again be operational at dusk. Court play (basketball, pickle ball, tennis) will be open for groups of less than 10. All dog parks will be re-opened. Field and ramada reservations are canceled through May 30. At this time, we will not be taking reservations and splash pads will be opened once we reach Phase II.
  • Rio Vista Recreation Center – Beginning Monday, May 18, the Rio Vista Recreation Center will open with limited hours, programming and access to fitness amenities Monday – Friday, 5 – 11 a.m. and 3 – 8 p.m. and Saturday, 9 a.m. – 4 p.m. The center will operate with social distancing protocols, enhanced cleaning frequencies and service-point protection barriers in place. The skate court, located outside of the recreation center, will be re-opened to original park hours.
  • City Libraries – Beginning Monday, May 18, Peoria Libraries will offer limited lobby services, reference support, internet access (and curbside pick-up of reserved books). In times of busy demand, patron time in lobby will be limited to 15 minutes. Lobbies will operate with social distancing protocols, enhanced cleaning frequencies and service-point protection barriers in place. Both branches will be open Monday – Thursday 10 a.m. to 4 p.m. and Saturday 1 – 5 p.m. Sunrise Mountain Library will be open on Fridays 1 – 5 p.m. with Main closed. Main will be open on Sundays 1 – 5 p.m. with Sunrise Mountain closed.
  • Peoria Community Center: Beginning Monday, May 18, the community center will open with limited programming and hours, from 8 a.m. – 6 p.m. Monday through Friday. Our senior programs and adult adaptive programs will continue to be supported through virtual learning and home delivered meals, until we can safely serve these vulnerable populations. We will be following the group guidelines as recommended through the ramping up phases and adhering to City of Peoria and CDC guidelines for social distancing, cleaning and sanitation procedures.
  • Peoria Community Assistance Resource Center – Beginning Monday, May 18, the resource center will be open Monday – Friday, 8 a.m. – 5 p.m. for all “non-at-risk” service providers, and will limit client access according to strict social distancing guidelines.



What This Means for You

During this time, the city of Peoria calls upon community members and business leaders to adhere to social distancing guidelines recommended by the Centers for Disease Control and Prevention:

  • Slow the Spread of Coronavirus: What you need to know (PDF)
  • On March 23, Governor Ducey provided a list of essential services that should remain open during COVID-19.
  • Businesses should encourage telework, staggered shifts, and alternate work solutions for their employees.
  • Citizens are encouraged to stay home and avoid discretionary travel, shopping trips, and social visits as much as possible.
  • On May 12, Governor Ducey announces the executive order will expire on May 15 and shares his recovery plan.

Peoria will continue to work closely with its partner agencies, including the Maricopa County Department of Public Health and the Arizona Department of Health Services, to determine the best steps as the situation evolves. Read an advisory from Maricopa County: What to Do if You're Sick.


Key Resources for Peoria Residents and Businesses:

Community Resources
Business Resources
Grocery Stores
Schools, Online Education and Child Care
Federal Resources
Utility Companies & Assistance Programs
Home Hangouts
Latest Updates

Information by City Department

City Clerk's Office
City Court
Community Services (Neighborhoods, Human Services, Parks, Recreation & Community Facilities)
Development and Engineering
Fire-Medical Department
Police Department
Public Works
Water Services

Department Contact Information

City Attorney - 623-773-7330
City Clerk - 623-773-7340
City Court - 623-773-7400
City Manager - 623-773-7306
Customer Service (Utilities) - 623-773-7160
Development and Engineering - 623-773-7200
Economic Development - 623-773-7735
Finance and Budget - 623-773-7150
Fire-Medical - 623-773-7279
Human Resources - 623-773-7100
Intergovernmental Affairs - 623-773-7282
Mayor and Council - 623-773-7306
Neighborhood and Human Services - 623-773-7137
Office of Communications - 623-773-7000
Parks, Recreation, and Community Facilities - 623-773-7137
Planning and Zoning - 623-773-7200
Police - 623-773-8311 (emergencies dial 9-1-1)
Public Works - 623-773-5150
Real Estate Development - 623-773-7738
Water Services - 623-773-7160


Video Messages from Peoria City Council

New Video 5/14/2020

Mayor and Council Video 4/28/2020:


Video Messages from Mayor Cathy Carlat

New Video 3/31/2020: