City of Peoria, Arizona SealAbout Peoria MenuResidents MenuBusiness MenuVisitors Menu
About PeoriaNavigational Arrow Image

Peoria's history, population, vision/mission statements, sustainability efforts, redistricting, and construction projects. Info on the P83 district, schools, the Peoria Leadership Institute seminar, and diversity.

City GovernmentNavigational Arrow Image

Information on the City Council including agendas , the Mayor, the Municipal Court, City Manager and ADA along with the city's various initiatives.

News and Press ReleasesNavigational Arrow Image

News from the city of Peoria, press releases from the Office of Communications, links to RSS feeds and E-News signup. View programming on Channel 11, PeoriaTV.


Working for the CityNavigational Arrow Image

Information on the employment process, a listing of current open jobs, how to apply on-line and a list of all jobs and salaries at the city.

Online E-Services and Other City ServicesNavigational Arrow Image

 A listing of links to directories of city services, including all online e-services.

Municipal Complex Map and DirectionsNavigational Arrow Image

The city of Peoria Municipal Complex is home to City Hall, the Council Chambers, the Main Library, the Development and Community Services Building, the Public Safety Administration Building, and the Municipal Court.

Area MapsNavigational Arrow Image

A listing of links to maps available on the city of Peoria Website.

Management and Budget DivisionNavigational Arrow Image

The City of Peoria budget is managed by the Management and Budget Division. Find copies of the latest Program Budget and the CIP here.


City Laws and Legal StatementsNavigational Arrow Image

The City Code and  Zoning Ordinace, with updates are located here. Also, find the City Charter, and legal statements related to the website, including our Privacy Notice.

Peoria’s Commitment to Diversity and InclusionNavigational Arrow Image

City Manager’s Message on Diversity and Inclusion

Resident Billing & Utility ServicesNavigational Arrow Image

How to pay bills you may have with the city, including water, sewer and trash collection fees, recreation program and class fees, traffic fines and more. Setup water and sewer service.

Home and Property ResourcesNavigational Arrow Image

Home and Property Resources includes information on trash pickup,water conservation, swimming  pool issues and recycling, along with other relevant information for homeowners.

Neighborhood ResourcesNavigational Arrow Image

Neighborhood Resources includes information on dealing with graffiti removal, block parties, animal control, street repairs, odors and other neighborhood related quality of life issues.

Fire and Police ResourcesNavigational Arrow Image

Helpful services provided by the fire and police departments. Report criminal activity, locate crime information, register alarms, and learn about crime prevention.

Events and MeetingsNavigational Arrow Image

Search for scheduled events and meetings in the city including documents relating to city council meetings and other meetings.

Library, Arts and CulturalNavigational Arrow Image

This section contains information and links to the Peoria Public Library's website, the Arts Commission, the Center for Performing Arts, and Annual Arts festivals and Celebrations. 

Parks, Recreation and ClassesNavigational Arrow Image

Information on recreation programs and classes, afterschool and preschool programs, sports leagues and locations and amenities of city parks.

Transportation ResourcesNavigational Arrow Image

Information on bus routes, park and ride, dial a ride and bicycle paths. Also, road closures and lane restrictions.

Development and Land UseNavigational Arrow Image

Use this page to find information on the city of Peoria website of interest to builders and developers.Included are inspections, zoning and zoning ordinance, the city code, general plan, permitting, and impact fees.

Doing Business in PeoriaNavigational Arrow Image

How to get a business license, tax license, sales tax schedules/forms, register to use the online eTax system, pay taxes and fees. Bidding on contracts with the city and auctions, trash collection, recycling, traffic counts.

Building Development and Site DevelopmentNavigational Arrow Image

Links to the Building Development Division and the Site Development Division of the Engineering Department

PermittingNavigational Arrow Image

Information on Building Permits. Find out about permits for signs, temporary use of property, filming, and alarms. Download forms and track applications for development, building, planning and engineering permits.

Development, Engineering and Building FormsNavigational Arrow Image

The city's main document portal for development related documents including planning and zoning, building, engineering and fire prevention.

Economic Development Services DepartmentNavigational Arrow Image

Economic Development Services offers Business and Real Estate Development, and other assistance for businesses and developers, on the website PeoriaAZSmart.com.

Spring TrainingNavigational Arrow Image

The Seattle Mariners and the San Diego Padres conduct spring training at the Peoria Sports Complex each February and March. Everything you need to know is at PeoriaSpringTraining.com.

Hotels, Motels and RV ParksNavigational Arrow Image

A listing of area hotels, motels and RV Parks, listed by distance from the Peoria Sports Complex.

Lake PleasantNavigational Arrow Image

The city of Peoria, Arizona is proud to be the "Gateway to Lake Pleasant," one of the finest water recreation areas in Arizona.

TourismNavigational Arrow Image

Links to Items of interest to tourists, including VisitPeoriaaz.com, our official tourism website.

Center for Performing ArtsNavigational Arrow Image

The Peoria Center for the Performing Arts consists of a 280 seat main stage auditorium and an 80+ seat black box theater, designed to bring award winning community theater to downtown Peoria. 

Hiking TrailsNavigational Arrow Image

City of Peoria hiking trails information, directions and maps.

Area MapsNavigational Arrow Image

A listing of links to maps available on the city of Peoria Website.

Special EventsNavigational Arrow Image

Special Events, sponsored and hosted by the city, held throughout the year at the Peoria Sports Complex, Oldtown Peoria and other areas.

Peoria Sports ComplexNavigational Arrow Image

The Peoria Sports Complex is home to the San Diego Padres and Seattle Mariners during spring training, and many other events throughout the year.

City Departments MenuContact the City

Dial-A-Ride and American with Disabilities Act (ADA) Service 

Reservations are required and will be accepted not later than 5:00 p.m. one business day before the ride date by calling (623) 773-7435. ADA trips must be reserved between one and fourteen days in advance. Please be aware that reservation requests may be denied due to system capacity limits.

Peoria Transit DAR and ADA Para-Transit Service Policies
City of Peoria Title VI Plan Final 2015
City of Peoria Statement on Title VI Complaint Procedures
City of Peoria LEP Plan 

City of Peoria Transit Coordinator 

Mary Schmidt
Phone: 623-773-7449
E-mail: Mary.Schmidt@peoriaaz.gov 

ADA Service Hours
Monday – Friday
4:30 a.m. – 9:00 p.m.
Saturday / Sunday / Holidays
6:00 a.m. – 10:00 p.m.
(Depending on fixed route hours of operation. Call (623) 773-7435 for more information).

After hours, please call (623) 693-1043 and leave a message if you wish to reserve an ADA trip.

Non-ADA Service Hours
Monday – Friday
6:00 a.m. – 5:00 p.m.
(No service on national holidays)

 Reservations Center Hours Effective July 6, 2010
Monday – Friday
8:00 a.m. – 5:00 p.m. 

Fares - each way (Effective 10/27/14)

0-5................Free (one per adult)




Juniors/Seniors and Persons with:


ADA Certified......................$1.00

Children under 16 years of age must be accompanied by an adult.

Passengers must have EXACT FARE - drivers do not make change. 

Peoria Dial-A-Ride was formed in 1989 to provide basic transportation services for the residents of Peoria. Since that time the Transit Division has tripled in size, provides greater services and completes approximately 30,000 transports annually.

Dial–A–Ride and ADA / Para-transit services use a shared ride concept that mixes elements of traditional bus service with characteristics of taxi cab service. In addition to our regular service, a special program called Dial–A–Ride Plus (DAR+) allows us to transport Peoria residents to the neighboring medical campuses of Sun City and Glendale (restrictions apply, please call (623)773-7435 for information).

Americans with Disabilities Act (ADA)  

The Americans with Disabilities Act provides comprehensive civil rights protection for persons with disabilities. Signed into law in 1990, the ADA guarantees equal opportunity in the areas of transportation, employment, public services, public accommodation and telecommunications.

We Offer: 

  • Courteous curb-to-curb service
  • Air conditioned late model vehicles with wheelchair accessibility
  • Well trained and experienced staff and,
  • Reservation services

Policy on Suggestions, Comments & Complaints 

Peoria Transit seeks to provide its clients with safe, reliable, and customer-friendly service. We look forward to working with you to provide the best service possible. If you have a suggestion, comment, or a complaint about our services, please call our Transit Operations Supervisor at (623) 773-7449 or write to:

City of Peoria
Transit Division
8401 W. Monroe Street
Peoria, AZ 85345
Specific details will help us thoroughly address your suggestions, comments, or complaints in an expeditious fashion.
Please remember to include the following information when calling or writing to us.

  • Name, address, and telephone number
  • Location, Day and time of experience, if applicable
  • Vehicle number and/or driver’s name / description, if applicable
  • Dispatch / reservation agent’s name, if concerning a telephone conversation
  • Explanation of incident, suggestion, or comment

Complaints received by Peoria Transit will be logged and numbered. They will be processed and forwarded to the appropriate authorities for investigation. If the supervisor or other support staff is not available, the call will go to voice mail and a response will be provided by the next business day. Complaints received by letter will be dated and answered in seven (7) working days. If the appropriate information is provided, the investigation will be completed within seven (7) working days (excluding Saturday, Sundays and holidays) and the client will be contacted by telephone and/or letter advising you of the finding of the complaint.
If the investigation cannot be completed within seven (7) working days, the client will be notified of the delay and advised when to expect a follow-up call to address their concern.

City of Peoria General ADA Information Point of Contact 

Mary  P. Schmidt
Phone: 623-773-7449
E-mail: Mary.Schmidt@peoriaaz.gov 

ADA / Para-Transit complaints may be directed to Valley Metro Customer Relations at (602) 253-5000, or TTY (602) 261-8208 or via e-mail at csr@valleymetro.org.

For more information on the Americans with Disabilities Act (ADA) click here.