Public Works - Utilities Department (Utilities Division)
The City of Peoria Public Works - Utilities Department activities touch the lives of Peoria citizens everyday. The Public Works - Utilities Department is comprised of a team of technical and administrative personnel dedicated to providing excellent service.
In 2009, the American Public Works Association (APWA) awarded full accreditation to the City of Peoria Public Works Department. This prestigious distinction was the result of many months of hard work and dedication from Public Works employees. The accreditation process requires the department to review its programs and procedures and ensure that they conform to Nationally-accepted best practices. The examination process is rigorous and time-consuming, but the benefits of ensuring excellent service delivery are worth the effort.
The Public Works - Utilities Department will continue to deliver quality services to Peoria residents by using the latest technology and in anticipating the needs of the future, assuring the people of the community a high quality of life.
Update on New River Utility Company
As of November 6, the New River Utility Company will be operated by the City of Peoria. Over the subsequent weeks City staff will convert your water account to the City’s utility billing systems. Once your account has been transferred to the City billing system you will be able to see water consumption information along with your monthly bill for water, sewer and solid waste services. At that time your new monthly billing date and payment date will be shown on your new monthly statement. In the meantime, please continue to pay the bills you receive from the New River Utility Company, but make the checks payable to the City of Peoria. If you have questions concerning your water bill, please call Customer Service at 623-773-7160. Our staff is here to help you.
Acquisition of New River Utility Company FAQ
About Public Works - Utilities
The Public Works - Utilities Division is responsible for maintaining and operating the city's water supply and infrastructure. The Public Works - Utilities Division is comprised of three sections: Environmental Resources, Water; and Wastewater.
The Administration Office is comprised of the Public Works - Utilities Director, Deputy Public Works - Utilities Director, Water Environmental Resources Manager, and staff and clerical support.
Learn more about:
After-hours emergency water issues call: 623-245-5201