Report an Odor Online

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A strong, unpleasant odor or smell from sewer pipes or drains at your home or business could indicate a problem within the city sewer system. If you are a Peoria business owner, please follow the checklist below to see if one of these common issues is causing the problem. If the smell persists, please use the form below to report the problem.

Helpful Hints:

Pour one full cup of bleach down your drain and let it sit for at least 15 minutes before flushing.

Checklist for Peoria Business Owners with Odor Complaints (PDF)


Water Services Field Operations
(623) 773-7805

Water Leaks
(623) 773-7160

Utility Billing
(623) 773-7160

After-hours emergency water issues call: (623) 245-5201


Please complete the form fields below to report an odor. Note the fields with a '*' are required fields. We will be unable to respond without a street address or location. If you would like to be contacted, please be sure to include your phone number and/or your e-mail address.

Please correct the field(s) marked in red below:

 Contact Information

Contact Information

 Odor Information

Odor Information
*Type of odor you notice:
 If you chose 'Other please describe:
*Wind direction at the time of the odor:
Wind speed at the time of the odor:

*Areas odor is noticed (check all that apply):

*Areas odor is noticed (check all that apply):
Please provide any other comments or information to help us identify the odor problem in the box below:
  1. To receive a copy of your submission, please fill out your email address below and submit.