Robo Ride Service Update
To protect public health, the Robo Ride Autonomous Shuttle service has been temporarily suspended until April 18, 2020.
On Feb. 4, 2020, Peoria City Council approved a plan to launch Arizona's first shared-ride, autonomous shuttle service operating on a public street.
- Free to ride, no pre-registration
- Available to all
- Daily service started Feb. 22, 2020
- Operates noon to 6 p.m.
- Slow speed, fixed route on Arrowhead Fountain Center Drive
- Stops at Huntington University, Harkins Theatres, Headquarters and Hampton Inn
About the Pilot Program
The city has partnered with Beep, a Florida-based autonomous mobility solutions company, to initiate a 60-day pilot program. This program is designed to understand the feasibility of using autonomous vehicles alongside current transportation options as well as ridership adoption behaviors and patterns.
Rider Feedback Survey
After riding the Robo Ride shuttle, we would love to hear about your experience! Please take a short, five-question feedback survey to tell us what you liked or did not like about the shuttle. The survey is anonymous and does not collect any personally identifiable information. This feedback is extremely valuable to Peoria Transit and will be used in guiding transportation decisions in the future.
About the Vehicles
Each vehicle is fully electric and produces zero emissions. The vehicles are driverless with no steering wheel or pedals, though there will be an attendant on board at all times to ensure that riders have a safe and pleasant experience. The shuttles have a capacity of 10 passengers at a time and they are ADA accessible. The vehicle uses a pre-programmed, fixed route with a combination of localization technologies, including advanced sensors and cameras. The vehicles are also monitored by the Beep Command Center, which can communicate with the shuttle attendant at any time.
About the Route
These autonomous shuttles began service on Feb. 22, 2020, in the P83 Entertainment District. The shuttles operate daily from noon to 6 p.m. on Arrowhead Fountain Center Drive from Huntington University to Paradise Lane. The shuttle is limited to a maximum speed of 15 mph as part of the pilot program. Riding the shuttle is free of charge, and is open to the public without an appointment or pre-screening.
Frequently Asked Questions
What are autonomous shuttles?
An autonomous vehicle, also known as a driverless or self-driving vehicle, is an electric vehicle capable of sensing its environment and moving with little or no human input. Peoria's shuttle is:
- Manufactured by NAVYA, a leading company in the autonomous vehicle industry based in France
- Operated by Beep, an autonomous mobility solutions provider headquartered in Florida
What is NAVYA?
Founded in 2014, NAVYA is a leading company in the autonomous vehicle and shared mobility solutions markets. NAVYA develops and manufactures autonomous vehicles for public roads and private sites and has safely transported more than 350,000 passengers in over 20 countries worldwide.
What is Beep?
Beep is an autonomous mobility solutions provider of driverless shuttles and fully managed services in both private and public communities and is headquartered in Florida.
Why is Peoria getting a shuttle?
Peoria is conducting a 60-day pilot program to test the feasibility of autonomous vehicles in the city. After the pilot program ends, there will be an analysis to determine the future of the program.
What is the shuttle service route?
The planned route will connect Huntington University to Paradise Lane via Arrowhead Fountain Center Drive, in Peoria's P83 Entertainment District.
What are the hours?
The shuttle operates daily from noon to 6 p.m.
What safety features do the shuttles have?
Each shuttle is equipped with seat belts and an emergency kit on board. The shuttles are in constant communication with the Beep command center in Florida. The command center continuously monitors the movement and operation of the shuttle and can communicate with the shuttle attendant at any time. Each shuttle is equipped with cameras so the command center can see outside and inside the shuttle.
Can I eat and drink on the shuttle?
Closed food and drinks are allowed on the shuttle, but no alcohol or smoking/vaping is allowed.
Can I bring my pet on the shuttle?
Only service animals and companion animals are allowed to ride the shuttle.
Who can ride the shuttle?
The shuttles are open to all Peoria residents and visitors who would like to use the service.
What does it cost to ride the shuttle?
During the pilot program, the cost to ride the shuttle is complimentary (free).
How many people can ride on the shuttle?
Each shuttle holds up to 10 passengers.
Can I bring my own car seat or booster for my children?
The shuttle does not have car seats or accessible tether anchors so bringing a car seat or booster is not an option for transporting small children. Children must be seated and wear seat belts at all times.
Can my child ride the shuttle alone?
Under the minor policy, children under 16 years of age must be accompanied by an adult. The adult must remain with the child for the duration of the trip and children must remain seated and wearing a seat belt for the entire ride.
Will there be an attendant on board?
Yes, a Beep attendant will always be aboard the shuttle while it is operational to ensure a pleasant and safe experience for passengers. The attendants are highly trained on the safety features of the shuttle and can take over manual operation of the shuttle, if needed.
Is there a customer service center and how do I contact them?
For issues specific to the autonomous shuttle, you can call 1-888-GOBEEP1 (1-888-462-3371) or email firstname.lastname@example.org to reach the Beep Customer Service Center. For city-related questions, contact the Peoria Public Works Department.
Peoria Public Works Department