Got questions about your water service? Find answers to frequently asked questions about Peoria's municipal water service on this page.

Expand/Contract Questions and Answers

  • What is a Drought?

  • Will residents always get water first?

  • Is water conservation working?

  • How long do droughts last?

  • Will there be water restrictions because of drought?

  • Is Peoria prepared for a drought?

  • What is Peoria's Drought Management Strategy?

  • Why did the City turn my water off?

  • What causes low water pressure?

  • Why is my water cloudy?

  • The water is brown, what's going on?

  • My water smells and tastes funny sometimes, is this safe?

  • Why is the cold water coming out hot or warm?

  • Does the City of Peoria fluoridate its water?

  • There always seem to be a water break around the City, why is this?

  • What is the purpose of flushing fire hydrants, isn't that wasting water?

  • Who is responsible for sewer backups?

  • Is the City responsible for exterminating sewer roaches?

  • Occasionally a foul odor comes out of the sink and tub drains, is this serious? How can I fix this problem?

  • Where does Peoria water come from?

  • Is Peoria water harder? Do I need to change the setting on my softener?

  • Can you please send me a 'will serve' letter?

  • I am working on a project in your City and I need to obtain a Sewer Capacity Letter in order to submit for Maricopa County Environmental Services Department (MCESD) review. Can you please let me know what I have to do to obtain this letter?