About Code Compliance
Code Compliance is dedicated to protecting the public’s health, safety and welfare, while ensuring every citizen the right to a clean, enjoyable neighborhood. Code Compliance is comprised of a team of dedicated employees who work to keep your neighborhood beautiful by enforcing the City of Peoria’s codes and ordinances.
This includes, but is not limited to, compliance of adopted codes and provisions pertaining to litter, inoperable vehicles, recreation and commercial vehicles, animals, graffiti, abandoned properties, land uses, encroachments, visibility obstructions, building without permits, noise, environmental concerns and related issues.
Report a Violation
There are two ways to report a violation, you can File a Code Compliance Complaint online or call the Code Compliance 24-hour Complaint Line at (623) 773-7226. When you call, please give the exact address of the property in violation, if possible, and explain in detail what you believe to be in violation. You are not required to leave your name and telephone number when you report a violation, but it is helpful to do so. In some cases, the officer may need to obtain more information from you to resolve the violation, or let you know that the complaint was not a valid code violation.
Please note: All records are public information. If you wish to remain anonymous in your complaint, you will not be updated with the status or outcome of the case.
What Happens After a Report is Filed
When a citizen reports a complaint, the information is recorded on a Code Compliance Complaint Form, and given to the officer assigned to the area in which the violation is reported. The officer inspects the property within five days of receipt of the complaint. Life safety issues are investigated within 24 hours. Code officers often initiate cases themselves when violations are observed, and the same process is followed.
Each violation is treated on a case by case basis and procedures are at the officers’ discretion. The following procedures are a good guideline of how code compliance operates unless there are extenuating circumstances.
If the complaint is valid and a violation exists on the property, an advisory notice is either sent or presented to the property owner and/or tenant via a door-hanger advisory. The notice gives the individual a specified number of days to correct the violation. When that time has passed, the property is re-inspected. If the violation has not been corrected, a final notice is sent to the property owner and/or tenant, stating that the violation has not been corrected and, again giving a specific number of days for compliance.
If the property is still in violation after the second re-inspection, either a citation is issued, or a complaint is filed in City Court, depending on the nature and severity of the violation. Violation of the city code and/or zoning ordinances may be a civil offense or criminal misdemeanor, punishable with a fine of up to $2,500 and/or jail time if found guilty by the Judge. Although this is the typical manner in which code cases are handled, there are many variables which may affect this process, including prior violations of a similar nature, indications that further steps are not likely to lead to compliance, or when code and police officers are working together to address criminal activity.
If the property remains in violation after the administrative hearing or trial, the city may, in some cases, arrange to have the violation corrected, whether it is removal of inoperable/abandoned vehicles, litter or excessive weed and grass growth. If it becomes necessary for the city to bring the property into compliance, the cost of the work, including administrative costs, will be imposed as a lien or claim against the property.
Public Comment Period
The City of Peoria formed an Ad-hoc City Council Subcommittee September 4, 2018 to review and potentially update city residential property maintenance codes. The committee reviewed the city codes and determined that there was a need for administrative clean-up that would assist staff with enforceability, but no major changes were deemed warranted at this time. The committee provided the recommended corrections and presented them to Council at the March 19, 2019 study session.
The City of Peoria provided the public with the opportunity to review the recommended code changes and provide any input or comments about draft corrections. A public comment period was held from April 24, 2019 through May 8, 2019. Staff reviewed the comments with the Council Subcommittee, and final recommendations were presented for Council approval at the May 21, 2019 Council Meeting.
The City posted the Committee Recommended Changes (PDF) for Public Comment on NHSD Website - April 23 – May 7, 2019.
NHSD staff also provided a public informational booth for comments or questions at the following locations or events:
- Paloma Community Park ground breaking, April 30th, 2019 from 9:00am to 10:30am
- Country Meadows Park improvements, Pop-up meeting, May 2nd, 2019 from 5:30pm to 7:30pm
Abandoned Shopping Carts
To report an abandoned shopping cart, call the Code Compliance 24-hour Complaint Line at (623) 773-7226 or file a Code Compliance Complaint online.
Shopping carts are impounded at 8850 N. 79th Dr. Peoria, AZ 85345. To reclaim the shopping cart(s), contact the Code Compliance administrative assistant at 623-773-7709. The hours to schedule an appointment are Monday-Thursday 7:00 a.m. to 6:00 p.m. The City shall recover its costs for impounding the shopping cart(s) in the amount provided in Chapter 27, Fee Table 27-18 of this code.
Tool Lending Center
The City of Peoria operates a Tool Lending Center (TLC) to assist homeowners, renters and neighborhood groups in undertaking landscaping projects, yard clean-ups, community rebuilding and other improvement projects. The goals of the program are to support home ownership and maintenance, to assist in the revitalization of neighborhoods, and encourage beautification of property.
Contact Code Compliance
If you have a question about a potential code violation, or cannot find information about a code related question, you may contact Code Compliance at 623-773-7162, or email firstname.lastname@example.org.