Pay Utility Bill

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How to Pay Your Utility Bill

There are multiple options for residents to pay your City of Peoria utility bill including:

IMPORTANT: A late fee will be assessed immediately if full payment is not received by the bill's due date.

Sign Up for Paperless e-Billing Sign up for paperless e-billing

The City of Peoria is pleased to provide paperless e-Billing for utility customers. Customers may receive and pay utility bills on the web via a secure online account.

e-Billing Sign-up: To sign up for e-Billing, enroll in the City of Peoria's online account management service.

View e-Billing Terms & Conditions (PDF)
View e-Billing Frequently Asked Questions (PDF)

Online Payment Portal:

Access your account information online using our customer web portal You will need to register online before you are able to access your account. If you need assistance with online registration or your account access please contact Customer Service at 623-773-7160.

Access Customer Web Payment Portal

Automatic Monthly Withdrawal:

Automatic withdrawal can be set up online through the customer web portal, in person or over the telephone.

Online Sign-up:

Log-in to and click on "Setup Automatic Payments"

Choose your preferred method of payment:
Checking/Savings Account Setup/Change
Credit/Debit Card Account Setup/Change
Fill in your account information and click submit.

Pay by Telephone:

Dial (623)-773-7160 to pay your utility bill with our 24 hour automated phone system. Press 0 if you would prefer to make your payment with a representative during business hours, Monday - Thursday, 7:00 a.m. - 12:00 p.m. and 1:00 p.m. to 6:00 p.m.

Mail (Check, Money Order):

Please write your account number on your check or money order and make payable to the City of Peoria.   

Mail to:
City of Peoria
PO Box 80031
Prescott, AZ 86304-8031
(This Prescott address is our payment processing center).

In Person:

Payments can be made by cash, check, money order and credit card at the customer service center located in the City Hall Complex:

City Hall, 2nd floor
8401 W. Monroe, Peoria, AZ 85345
Hours of operation: Monday – Thursday, 7 a.m. – 6 p.m.
*Drop box location in front of the flag pole in the circle drive on the north side of City Hall. Please only deposit checks or money orders in this box. The contents are processed daily, Monday - Thursday.

Payment Methods

Credit Card:

The City of Peoria accepts Visa, MasterCard, Discover, and American Express cards. To pay by credit card, you may pay in person, online or over the phone. When paying in person, the back of your card must be signed.


In person, only at City Hall.

Check, Money Order, Cashier's Check:

By mail or in person.