City of Peoria, Arizona SealAbout Peoria MenuResidents MenuBusiness MenuVisitors Menu
About PeoriaNavigational Arrow Image

Peoria's history, population, vision/mission statements, sustainability efforts, redistricting, and construction projects. Info on the P83 district, schools, the Peoria Leadership Institute seminar, and diversity.

City GovernmentNavigational Arrow Image

Information on the City Council including agendas , the Mayor, the Municipal Court, City Manager and ADA along with the city's various initiatives.

News and Press ReleasesNavigational Arrow Image

News from the city of Peoria, press releases from the Office of Communications, links to RSS feeds and E-News signup. View programming on Channel 11, PeoriaTV.


Working for the CityNavigational Arrow Image

Information on the employment process, a listing of current open jobs, how to apply on-line and a list of all jobs and salaries at the city.

Online E-Services and Other City ServicesNavigational Arrow Image

 A listing of links to directories of city services, including all online e-services.

Municipal Complex Map and DirectionsNavigational Arrow Image

The city of Peoria Municipal Complex is home to City Hall, the Council Chambers, the Main Library, the Development and Community Services Building, the Public Safety Administration Building, and the Municipal Court.

Area MapsNavigational Arrow Image

A listing of links to maps available on the city of Peoria Website.

Management and Budget DivisionNavigational Arrow Image

The City of Peoria budget is managed by the Management and Budget Division. Find copies of the latest Program Budget and the CIP here.


City Laws and Legal StatementsNavigational Arrow Image

The City Code and  Zoning Ordinace, with updates are located here. Also, find the City Charter, and legal statements related to the website, including our Privacy Notice.

Peoria’s Commitment to Diversity and InclusionNavigational Arrow Image

City Manager’s Message on Diversity and Inclusion

Resident Billing & Utility ServicesNavigational Arrow Image

How to pay bills you may have with the city, including water, sewer and trash collection fees, recreation program and class fees, traffic fines and more. Setup water and sewer service.

Home and Property ResourcesNavigational Arrow Image

Home and Property Resources includes information on trash pickup,water conservation, swimming  pool issues and recycling, along with other relevant information for homeowners.

Neighborhood ResourcesNavigational Arrow Image

Neighborhood Resources includes information on dealing with graffiti removal, block parties, animal control, street repairs, odors and other neighborhood related quality of life issues.

Fire and Police ResourcesNavigational Arrow Image

Helpful services provided by the fire and police departments. Report criminal activity, locate crime information, register alarms, and learn about crime prevention.

Events and MeetingsNavigational Arrow Image

Search for scheduled events and meetings in the city including documents relating to city council meetings and other meetings.

Library, Arts and CulturalNavigational Arrow Image

This section contains information and links to the Peoria Public Library's website, the Arts Commission, the Center for Performing Arts, and Annual Arts festivals and Celebrations. 

Parks, Recreation and ClassesNavigational Arrow Image

Information on recreation programs and classes, afterschool and preschool programs, sports leagues and locations and amenities of city parks.

Transportation ResourcesNavigational Arrow Image

Information on bus routes, park and ride, dial a ride and bicycle paths. Also, road closures and lane restrictions.

Development and Land UseNavigational Arrow Image

Use this page to find information on the city of Peoria website of interest to builders and developers.Included are inspections, zoning and zoning ordinance, the city code, general plan, permitting, and impact fees.

Doing Business in PeoriaNavigational Arrow Image

How to get a business license, tax license, sales tax schedules/forms, register to use the online eTax system, pay taxes and fees. Bidding on contracts with the city and auctions, trash collection, recycling, traffic counts.

Building Development and Site DevelopmentNavigational Arrow Image

Links to the Building Development Division and the Site Development Division of the Engineering Department

PermittingNavigational Arrow Image

Information on Building Permits. Find out about permits for signs, temporary use of property, filming, and alarms. Download forms and track applications for development, building, planning and engineering permits.

Development, Engineering and Building FormsNavigational Arrow Image

The city's main document portal for development related documents including planning and zoning, building, engineering and fire prevention.

Economic Development Services DepartmentNavigational Arrow Image

Economic Development Services offers Business and Real Estate Development, and other assistance for businesses and developers, on the website PeoriaAZSmart.com.

Spring TrainingNavigational Arrow Image

The Seattle Mariners and the San Diego Padres conduct spring training at the Peoria Sports Complex each February and March. Everything you need to know is at PeoriaSpringTraining.com.

Hotels, Motels and RV ParksNavigational Arrow Image

A listing of area hotels, motels and RV Parks, listed by distance from the Peoria Sports Complex.

Lake PleasantNavigational Arrow Image

The city of Peoria, Arizona is proud to be the "Gateway to Lake Pleasant," one of the finest water recreation areas in Arizona.

TourismNavigational Arrow Image

Links to Items of interest to tourists, including VisitPeoriaaz.com, our official tourism website.

Center for Performing ArtsNavigational Arrow Image

The Peoria Center for the Performing Arts consists of a 280 seat main stage auditorium and an 80+ seat black box theater, designed to bring award winning community theater to downtown Peoria. 

Hiking TrailsNavigational Arrow Image

City of Peoria hiking trails information, directions and maps.

Area MapsNavigational Arrow Image

A listing of links to maps available on the city of Peoria Website.

Special EventsNavigational Arrow Image

Special Events, sponsored and hosted by the city, held throughout the year at the Peoria Sports Complex, Oldtown Peoria and other areas.

Peoria Sports ComplexNavigational Arrow Image

The Peoria Sports Complex is home to the San Diego Padres and Seattle Mariners during spring training, and many other events throughout the year.

City Departments MenuContact the City

Filing a Complaint

Forms and Downloads

Commendation/Complaint Process Brochure (PDF)
Commendation/Complaint Process Brochure (PDF - Spanish)
On-line Commendation/Complaint Form 
On-line Commendation/Complaint Form (Spanish)
Commendation/Complaint Form (PDF)
Commendation/Complaint Form (PDF - Spanish)

Protecting Your Rights

The Peoria Police Department takes its responsibility and commitment to citizens very seriously. The department thoroughly investigates every complaint it receives against police personnel. All investigations are conducted in a fair and expeditious manner in accordance with local, state, and federal laws, regulations, and policies.

Who can make a complaint?

Any person who witnesses or has direct knowledge of police misconduct may file a complaint. It doesn't matter whether the person making the complaint was directly involved in the incident.

When should a complaint be made?

Call the police department if you witness or learn of police misconduct. This misconduct may relate to excessive use of force, unethical conduct, discourteous or abusive actions, or a violation of a city, state, or federal law.

Responsibility of the complainant.

The Peoria Police Department views all allegations of impropriety against its police personnel seriously and actively conducts investigations on employee misconduct. For this reason, the complainant must ensure their complaint is based on fact. False reporting in an attempt to unjustly discipline or defame police personnel or to place their employment in jeopardy can result in criminal charges or civil suit by the employee involved.

How can a complaint be filed?

Complaints can be filed in several ways:

  • Call the hotline and leave a detailed message for the Professional Standards Unit at (623) 773-5065.

  • A complaint may also be filed by visiting our website and completing a copy of the Complaint form in PDF Format and mailing it to: 8351 W. Cinnabar, Peoria AZ, 85345 Attn: Professional Standards Unit

  • By e-mail to PolicePSU@Peoriaaz.gov 

  • Electronically submitting the On-line Commendation/Complaint FormWhat is the complaint procedure? 

In most cases, the supervisor of the accused employee conducts the investigation. When the allegations are of a very serious nature, the investigation may be conducted by the department's Professional Standards Unit. This usually involves incidents that could result in demotion, termination, or criminal charges.

The investigating supervisor reviews the facts and circumstances of the incident by interviewing witnesses and collecting evidence. When completed, the supervisor reports the incident and submits the findings through the chain of command within the appropriate bureau to determine the final outcome, including disciplinary action if necessary.

After the investigation is completed.

The final outcome of the investigation will fall into one of the following categories:

  • Exonerated – Conduct was proper or within department policy

  • Unfounded – The allegation was found to be false

  • Not Sustained – There is insufficient evidence to prove or disprove the allegation

  • Sustained – The allegation is supported by sufficient evidence to justify a reasonable conclusion of guilt

Following up with the complainant.

The complainant will be advised of the supervisor's findings. City, state, and federal laws govern a police employee's privacy rights; therefore, you may not be entitled to some information.