City of Peoria, Arizona SealAbout Peoria MenuResidents MenuBusiness MenuVisitors Menu
About PeoriaNavigational Arrow Image

Peoria's history, population, vision/mission statements, sustainability efforts, redistricting, and construction projects. Info on the P83 district, schools, the Peoria Leadership Institute seminar, and diversity.

City GovernmentNavigational Arrow Image

Information on the City Council including agendas , the Mayor, the Municipal Court, City Manager and ADA along with the city's various initiatives.

News and Press ReleasesNavigational Arrow Image

News from the city of Peoria, press releases from the Office of Communications, links to RSS feeds and E-News signup. View programming on Channel 11, PeoriaTV.


Working for the CityNavigational Arrow Image

Information on the employment process, a listing of current open jobs, how to apply on-line and a list of all jobs and salaries at the city.

Online E-Services and Other City ServicesNavigational Arrow Image

 A listing of links to directories of city services, including all online e-services.

Municipal Complex Map and DirectionsNavigational Arrow Image

The city of Peoria Municipal Complex is home to City Hall, the Council Chambers, the Main Library, the Development and Community Services Building, the Public Safety Administration Building, and the Municipal Court.

Area MapsNavigational Arrow Image

A listing of links to maps available on the city of Peoria Website.

Management and Budget DivisionNavigational Arrow Image

The City of Peoria budget is managed by the Management and Budget Division. Find copies of the latest Program Budget and the CIP here.


City Laws and Legal StatementsNavigational Arrow Image

The City Code and  Zoning Ordinace, with updates are located here. Also, find the City Charter, and legal statements related to the website, including our Privacy Notice.

Peoria’s Commitment to Diversity and InclusionNavigational Arrow Image

City Manager’s Message on Diversity and Inclusion

Resident Billing & Utility ServicesNavigational Arrow Image

How to pay bills you may have with the city, including water, sewer and trash collection fees, recreation program and class fees, traffic fines and more. Setup water and sewer service.

Home and Property ResourcesNavigational Arrow Image

Home and Property Resources includes information on trash pickup,water conservation, swimming  pool issues and recycling, along with other relevant information for homeowners.

Neighborhood ResourcesNavigational Arrow Image

Neighborhood Resources includes information on dealing with graffiti removal, block parties, animal control, street repairs, odors and other neighborhood related quality of life issues.

Fire and Police ResourcesNavigational Arrow Image

Helpful services provided by the fire and police departments. Report criminal activity, locate crime information, register alarms, and learn about crime prevention.

Events and MeetingsNavigational Arrow Image

Search for scheduled events and meetings in the city including documents relating to city council meetings and other meetings.

Library, Arts and CulturalNavigational Arrow Image

This section contains information and links to the Peoria Public Library's website, the Arts Commission, the Center for Performing Arts, and Annual Arts festivals and Celebrations. 

Parks, Recreation and ClassesNavigational Arrow Image

Information on recreation programs and classes, afterschool and preschool programs, sports leagues and locations and amenities of city parks.

Transportation ResourcesNavigational Arrow Image

Information on bus routes, park and ride, dial a ride and bicycle paths. Also, road closures and lane restrictions.

Development and Land UseNavigational Arrow Image

Use this page to find information on the city of Peoria website of interest to builders and developers.Included are inspections, zoning and zoning ordinance, the city code, general plan, permitting, and impact fees.

Doing Business in PeoriaNavigational Arrow Image

How to get a business license, tax license, sales tax schedules/forms, register to use the online eTax system, pay taxes and fees. Bidding on contracts with the city and auctions, trash collection, recycling, traffic counts.

Building Development and Site DevelopmentNavigational Arrow Image

Links to the Building Development Division and the Site Development Division of the Engineering Department

PermittingNavigational Arrow Image

Information on Building Permits. Find out about permits for signs, temporary use of property, filming, and alarms. Download forms and track applications for development, building, planning and engineering permits.

Development, Engineering and Building FormsNavigational Arrow Image

The city's main document portal for development related documents including planning and zoning, building, engineering and fire prevention.

Economic Development Services DepartmentNavigational Arrow Image

Economic Development Services offers Business and Real Estate Development, and other assistance for businesses and developers, on the website PeoriaAZSmart.com.

Spring TrainingNavigational Arrow Image

The Seattle Mariners and the San Diego Padres conduct spring training at the Peoria Sports Complex each February and March. Everything you need to know is at PeoriaSpringTraining.com.

Hotels, Motels and RV ParksNavigational Arrow Image

A listing of area hotels, motels and RV Parks, listed by distance from the Peoria Sports Complex.

Lake PleasantNavigational Arrow Image

The city of Peoria, Arizona is proud to be the "Gateway to Lake Pleasant," one of the finest water recreation areas in Arizona.

TourismNavigational Arrow Image

Links to Items of interest to tourists, including VisitPeoriaaz.com, our official tourism website.

Center for Performing ArtsNavigational Arrow Image

The Peoria Center for the Performing Arts consists of a 280 seat main stage auditorium and an 80+ seat black box theater, designed to bring award winning community theater to downtown Peoria. 

Hiking TrailsNavigational Arrow Image

City of Peoria hiking trails information, directions and maps.

Area MapsNavigational Arrow Image

A listing of links to maps available on the city of Peoria Website.

Special EventsNavigational Arrow Image

Special Events, sponsored and hosted by the city, held throughout the year at the Peoria Sports Complex, Oldtown Peoria and other areas.

Peoria Sports ComplexNavigational Arrow Image

The Peoria Sports Complex is home to the San Diego Padres and Seattle Mariners during spring training, and many other events throughout the year.

City Departments MenuContact the City

Communications Section

Dispatch operater and equipmentThe Communications Section is staffed 24 hours a day, 7 days a week, 365 days per year. Communications personnel have the responsibility of answering incoming calls for service and 9-1-1 Emergency calls. Communications personnel dispatch uniformed officers to calls and provide officers with the initial information regarding crimes in progress. The Communications Section provides the communications link between department personnel and the community.  The Communications Section processes calls for police officers, detectives, police services officers, and animal control officers. Police Officers and Police Services Officers may contact citizens by telephone to more efficiently address certain situations.


To report a crime not currently in progress, click here.

2012 Statistics 

911 Calls  Non-Emergency  Administrative  Direct Contact to Fire Department   All Calls Processed 
61,830 63,717 74,478 12,847 256,593

When to Call 9-1-1

9-1-1 Emergency 623-773-8311 Non-Emergency
• Life threatening
• Crimes in progress
• Medical or fire emergency
• Non-life threatening
• Crimes NOT in progress
• In progress, but not a crime

What we need to know when you call 9-1-1 or the Peoria Police

  1. Address of the situation
  2. Phone number
  3. Your name
  4. Type of situation you are calling about

We will ask more specific questions depending on the situation. The information gathered helps determine the priority of the calls, the number of officers to send and to provide information to the officers so they can approach the situation in the safest manner possible. Some other questions we may ask include:

  • Where - Location of the incident
  • What - Type of incident is occurring or has occurred
  • When - If not 'in progress,' when did incident occur?
  • Weapons - Displayed or known to possess
  • Who - Parties involved if known; name and callback number of caller
  • Why - Cause of incident if known

Medical and Fire Emergencies

Use 9-1-1 to report fire and medical emergencies.  The Police Dispatcher will ask for the location of the incident and your phone number prior to forwarding your call to the Fire Department.  The Fire Dispatcher will ask you for the following information:

  • Location of Emergency
  • Phone Number
  • A Description of What is Going On

The Fire Dispatcher will ask other pertinent questions to determine the response and prepare for self-help, including CPR if necessary.

Priorities of Calls 

Priority 1 - Any life threatening call which involves the possibility of death or serious injury, any confrontation between two or more people that could threaten the life or safety of any person; or any call in which the delay in dispatch may compromise the immediate apprehension of a suspect.
Priority 2 - In progress or just occurred calls for service that do not pose an immediate threat to a person's life, safety, or property and where immediate apprehension of a suspect(s) is unlikely.  Also includes non-injury traffic accidents or those accidents that create a traffic hazard.
Priority 3 - Calls in which there is little or no likelihood of apprehending a suspect, or where life or property is not subject to threat.  A delay in response of an officer will not decrease the quality of police service but will provide time management of patrol operations.
Priority 4 - Non-emergency calls for service may be assigned to a call-back officer or police services officer.  Generally, these calls will be handled by telephone; however, they may also include lobby walk-ins, online reports, or counter reports.