Water Division
Citizen Concerns

Customer Service encompasses a broad range of departments within the city.   The City of Peoria strives to provide quality, accurate, professional and timely service to the City of Peoria customers.  The Utility Department, in its effort to maintain this high quality service, is responsible for monitoring, maintaining and repairing the City's water distribution system and providing to our citizens a reduced response time to concerns regarding water leaks, water loss, and general inquiry. 

Customer Service, on the other hand, is responsible for maintaining the financial aspects of utilities.  All concerns regarding establishing or changing customer account information for water service and/or sanitation service, water rates, billing information, and payment information are all handled in the Customer Service Division.  If you would like more information, you may call the Customer Service Division at 623-773-7160, or visit the Customer Service Center Page.

Because these two divisions are so closely related, the Utility Department and Customer Service work conjunctively to provide optimum service to the citizens of Peoria. 

Water Leaks

Water Rates

Email Us At: utilities@peoriaaz.gov