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City of Peoria Police Department - Our Community, Our Commitment

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 Saturday, October 11, 2008

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PSU Home Commendation Complaint Chief's Message

Chief Larry Ratcliff
Chief Larry Ratcliff

The Peoria Police Department is committed to providing courteous and professional service to our citizens. We hope that all your contacts with our employees are positive; however, if you are dissatisfied with the performance or service of an employee, we will thoroughly review your complaint and resolve it fairly.

Police Officers are sworn to protect the rights of all citizens, including those taken into custody, without regard to race, national origin, citizenship, religion, ethnicity, age, gender, or sexual orientation.

The Peoria Police Department takes complaints seriously, and, to protect the integrity of the agency, we have adopted internal safeguards.

We have also implemented a system to acknowledge exceptional customer service by our employees. I encourage our citizens to utilize these avenues to keep me informed of the service we are providing. If you feel an employee has excelled in the quality of service provided to you or others, please let us know.

The information provided in this website is provided to you in the spirit of community cooperation. We sincerely appreciate receiving any comments because it helps us identify our strengths and work to improve weaknesses. We are committed to excellence and strive to provide the finest quality service possible to our citizens. With your help, we can achieve our goal.

__________________________
Larry Ratcliff
Chief of Police

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