OPERATION DIVISION - PATROL SERVICES BUREAU

Residential and Commercial Security Alarm Registration

The City of Peoria requires residences and businesses installing security alarms to register with the City. Registration forms are available for download through the links at the left or from the Alarm Coordinator at (623) 773-7017. There is a $10 fee to register.

Download the False Alarm Brochure in PDF format.

Each year, false alarms cost all of us millions of dollars and thousands of wasted man hours. The Peoria Police Department, as well as the security companies, must spend a significant amount of time and money responding to false alarms. You as the system user may also experience the inconvenience of false alarms and the assessment of fines. False alarms must concern each of us. They do not reduce crime and can cause a certain level of complacency among all concerned parties. They also increase the liability and endanger the safety and welfare of the public, responsible parties, and responding agencies.

Find out More: 40 Ways to Eliminate False Alarms

What is a false alarm? A false alarm is any alarm caused by human error or equipment problems requiring police response, with no evidence of an actual crime having been committed.

What is not considered a false alarm? Alarms caused by an act of God, telephone line interruptions, burglaries, and attempted burglaries. Alarm calls that are cancelled before the officers’ arrival are not counted as false. However, Panic and Robbery alarms cannot be cancelled.

Who determines which alarms are false? The Alarm Coordinator relies on the daily alarm reports to verify whether or not an alarm call was actual or false. The responding officer’s comments relayed in the reports are used in this verification process.

How many “free” false alarms are allowed per year? The City of Peoria allows three false alarms within a consecutive three hundred and sixty five (365) day calendar period commencing from the date of the first false alarm.

How will I be notified if I have reached the excessive false alarm range? After three false alarms have been recorded, you will receive a “Warning Letter” by regular mail. This letter states the dates and times of the false alarms. If you receive this letter it is now time to evaluate what is causing the false alarms and take action to eliminate them.

If a fourth false alarm has been recorded, you will be notified by mail. This “Violation Letter” will also indicate the  dates and times of the alarms, and you do have 20 days to respond to this letter in writing explaining why your system is having false alarms and the measures you have taken to eliminate the problem(s) or a specific reason, if any, why the alarm(s) should not be considered false. After 20 days, if you have not responded to the letter in writing, you and your alarm company shall have waived your right to any further review or hearing and you will receive an alarm invoice in the amount of $75.00, which is due within 30 days from the date of the invoice.


What happens if I do not pay the alarm invoice on time? If it is not paid timely, late charges will be applied and the invoice may be forwarded to the City’s Collection Department.


What if I still have questions? If you receive any of the notices listed above, and have questions, please contact the Alarm Coordinator at (623) 773-7017 as soon as possible.

Download the False Alarm Brochure in PDF format.

Peoria City Code applicable to Alarm Systems

2-220. Police department; fees required
21-31. Alarm systems; applicability.
21-32. Alarm systems; definitions.
21-33. Administration; alarm licensing, notification.
21-34. Alarm business duties.
21-35. Alarm subscriber's and proprietor's duties.
21-36. Alarm businesses; permits and exemptions.
21-37. Alarm agents; suspension or revocation of permits; appeal.
21-38. Alarm subscribers; permit required, penalties, assessments.
21-39. False alarms; warning notice.
21-40. Police review of false alarms.
21-41. False alarm assessments; appeal procedures.
21-42. Alarm system operation prohibitions.
21-43. Grace Period.
21-44. Alarm systems; regulations.
21-45. Prohibition of automatic or prerecorded messages to the City; exception.
21-46. Application; requirements; installation, restrictions.
21-47. Confidentiality.
21-48. Alarm call cancellations.