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Senior
Park Ranger
JOB
OBJECTIVES
Serve
as a lead worker over a crew of Park Rangers; monitoring a
level of safety for park patrons, providing a presence
throughout the agency’s park system to reduce vandalism
and graffiti in public areas, enforcing regulations,
reservations and ordinances; providing timely,
professional, and courteous customer service assistance
and information to park visitors.
SUPERVISION
RECEIVED AND EXERCISED
This
is the advanced journey level class for Park Ranger.
Positions in this class are distinguished from
those in the Park Ranger class by additional
responsibility of providing lead supervision to Park
Ranger crew and the frequent performance of the most
complex and difficult situations involving citizen
complaints. Receives
general supervision from the Parks Manager or his/her
designee.
POSITION
ACCOUNTABILITIES – May include, but are not limited to,
the following:
ACCOUNTABILITIES
- May include, but are not limited to, the following:
Act
as lead worker over Park Ranger staff engaged in
monitoring safely and security throughout the park’s
system on a daily basis; is responsible for scheduling,
assigning, training, and evaluating staff.
Oversee the Park Watch Program and actively pursues
volunteers and development of Park Watch Chapters.
Patrol parks to observe conditions, correct
problems or notify appropriate personnel.
Conduct building and equipment safety checks at
facilities and playgrounds.
Ensure compliance with City park rules and
regulations. Offer
courteous and friendly directions, information or
interpretation of rules and regulations in order to gain
voluntary compliance.
Exercise judgment and independent action in
exercising patrol functions within legal and departmental
constraints, deter criminal and other undesirable
activity. Submit
ideas and suggestions relevant to improving park
maintenance and future park planning. Develops
monthly, quarterly and annual reports for the Park Ranger
program and analyzes data to recognize trends of safety
related issues. Organizes
and oversees all safety related training and insurance
that all staff are current with certifications.
Reviews and updates annually the Job Hazard
Assessment requirements and insures compliance by staff.
Opens and close park facilities ensuring facilities
are secure as appropriate.
Ensure reserved facilities are available as
scheduled in a safe, clean condition.
Check for permits and turn park lights on and off
as needed. Prepare
departmental reports listing injuries, vandalism, thefts,
and patrol time. Promote
park cleanliness, check and monitor park restroom and
playground facilities. Provide
assistance in emergency situations; call for police or
medical assistance. Cites
misdemeanor offenses for violation of Chapter 18 of City
Ordinances, Parks and Recreation.
Demonstrates continuous effort to improve
operations, streamline work processes, and work
cooperatively and jointly to provide quality seamless
customer service. Reviews
and updates training manuals, oversees the procurement of
uniforms, supplies and materials to perform the day-to-day
functions. Maintains
close communication with the Police Department to reduce
criminal activities in city parks, and other city
departments for public safety and emergency issues.
Oversees the hiring procedures for Park Ranger
positions and conducts all required background
investigations of employees hired.
Attends meetings, seminars, training sessions, and
workshops to keep current on Park Ranger activities.
Provides input for annual budget and oversees
expenditures for the entire year for the Park Ranger
Program. Assist
with park and/or recreation programs and special events.
Performs related duties as assigned.
CRITICAL
SKILLS/EXPERTISE – needed to complete position
accountabilities
Knowledge
of:
Local
city parks, facilities and locations.
City ordinances and state statutes for municipal
park use. Park
safety practices. Department
policies and regulations.
Patrol and security procedures and practices.
A working knowledge of
supervisory methods and techniques.
Ability
to:
Understand
and enforce rules and regulations relating to municipal
parks. Work
independently in the absence of direct supervision.
Anticipate and solve complex problems.
Communicate effectively, both orally and in
writing. Understand
and follow oral and written instructions.
Perform outdoor maintenance duties.
Proven ability to write and prepare reports in an
accurate and succinct manner.
Ability to understand and enforce rules in a
professional and courteous manner.
Ability to understand, follow, and convey
oral and written instructions.
Ability to anticipate and resolve problems.
Ability to observe and monitor compliance with
prescribed operating and safety standards.
Ability to use common hand tools for repairs and
basic outdoor maintenance duties.
Ability to work in a variety of weather
conditions with exposure to the elements.
Experience
and training:
Any
combination of experience and training that would likely
provide the required knowledge and abilities is
qualifying. A
typical way to obtain the knowledge and abilities would
be:
Experience:
Two
years of experience as a Park Ranger, preferably
with one year in a lead supervisory capacity or
equivalent experience in public recreation, security or
related field
Training:
Equivalent
to the completion of the twelfth grade.
ADDITIONAL
REQUIREMENTS
Work
Environment:
Position
is subject to outside environmental conditions:
No effective protection from weather.
Position may be subject to extreme heat or cold
for periods of more than one hour.
Extensive walking patrolling a City park.
May occasionally encounter hostile or irate
persons.
License
or Certificate:
Possession
of a valid Arizona driver’s license.
Basic Life Support (CPR) and First Aid
certification.
FLSA
Status: Non-exempt
Employee
Association Status: Not
eligible
Developed:
10/04
DURING THE SELECTION PROCESS, ANY
APPLICANT REQUIRING ACCOMMODATION FOR A DISABILITY SHOULD ADVISE THE HUMAN RESOURCES
DEPARTMENT.
Job Hotline
(Voice Only): 623-773-7105
Human Resources (Voice/TDD): 623-773-7100
EOE M/F/D/V
AN EQUAL OPPORTUNITY EMPLOYER
OPORTUNIDAD DE EMPLEO CON DERECHOS IGUALES
8401 West Monroe St, Suite 110
* Peoria
Arizona 85345 * (623) 773-7100 * Fax (623) 773-7141 |
