Senior Security Guard
GENERAL PURPOSE
The fundamental reason the Municipal
Court Security Guard, lead position exists is to provide
direct supervision of the ongoing daily activities and
operation of the Security Guard/Screen positions
assigned to the Municipal Court. This classification
does supervise and performs the day-today work
activities related to providing security for the
Municipal Court facilities and premises.
SUPERVISION RECEIVED AND EXERCISED
Receive general supervision from the Court Administrator
or Judicial Assistant Supervisors in the absence of the
Court Administrator.
ESSENTIAL DUTIES AND RESPONSIBILITIES
·
Plans, organizes and directs the work of
Security Guards/Screeners.
·
Prepares work schedules, vacations
schedules and assignments.
·
Monitors various fire and security alarm
systems and advice facilities of needed repairs.
·
Observes, trains, mentors, coaches and
supervises the Security Guards/Screeners.
·
Responds to medical emergencies.
·
Provides first responder first aid, CPR,
and AED in medical emergencies.
·
Writes and prepares incident reports and
other reports as required.
·
Implements emergency procedures when
appropriate or as directed.
·
Informs supervisory personnel of required
security supplies, materials, and equipment.
·
Forwards employee and citizen complaints
regarding security services to Court Administrator for
investigation and resolution.
·
Handles and resolves difficult and
critical security problems. Ensures appropriate
management is advised of all issues and problems.
·
Responsible for timely and accurate
completion of leave request and time sheets.
·
Responsible for ensuring that all
Security Guards/Screeners comply with COJET requirements
and prepare COJET reports as required.
·
Communicates, both orally and in writing,
with staff to provide updates and information.
·
Handles and resolves difficult and
critical security problems. Ensures appropriate
management is advised of all issues and problems.
·
Responsible for Security Guards/Screeners
to conduct court patrols inside and outside of the
building to observe unusual behavior and to prevent
vandalism and unauthorized access to restricted areas.
·
Prepares statistical information for the
Court Administrator on an as needed basis.
·
Enforces correction of infractions
through verbal warning, expels unruly persons and
detains more serious offenders for proper authorities.
·
Demonstrates continuous effort to improve
operations, decrease turnaround times, streamline work
processes, and work cooperatively and jointly to provide
quality and seamless customer service.
·
Establishes and maintains effective
working relationships with team members, staff and
general public.
·
Performs related duties as assigned.
REQUIRED
QUALIFICATIONS
Requires
any combination of training, education and experience
equivalent to a high school diploma or GED and a minimum
of one year of recent experience as a security guard,
police officer, military police officer or
customer-intensive public service experience. Minimum
of one year of recent experience as a security guard,
police officer or military police officer and/or a
minimum of six months lead or supervisor
experience.
High school diploma/G.E.D. supplemented by specialized
clerical course work and
two
years of responsible clerical experience.
DESIRED QUALIFICATIONS
Ability to provide supervision over
employees. Knowledge of security techniques and
practices associated with court building security
issues. Knowledge of procedures and rules for courtroom
practices, procedures, operation, and security equipment
maintenance. Demonstrate the ability to work
independently and deal with the adverse, critical and
confrontational situations in a stressful environment.
Ensure security and decorum is provided to the public.
Interpret City policies, procedures and regulations.
Interact with people who are confused, angry and/or
openly hostile to ensure security and decorum.
Establish and maintain effective working relationships
with Judges, Prosecutors, Attorneys and coworkers.
PHYSICAL AND MENTAL DEMANDS
The physical and mental demands described
here are representative of those that must be met by
employees to successfully perform the essential
functions of this classification. Reasonable
accommodations may be made to enable individuals with
disabilities to perform the essential functions.
Physical Demands
Sufficient personal mobility,
flexibility, and physical reflexes, with or without
reasonable accommodation, which permits the employee to
stand, walk or sit for long periods of time in both an
office environment and outside environment.
While performing the duties of this job,
the employee is regularly required to sit; talk or hear,
both in person and by telephone; use hands to finger,
handle, feel objects or office equipment; and to reach
with hands and arms and to exert up to 30 pounds of
force occasionally and/or negligible amount of force
frequently to move objects. Specific vision abilities
required by this job include close vision, color vision,
and the ability to adjust focus.
Mental Demands
While performing the duties of this
classification, the incumbent is regularly required to
use written and oral communication skills; read and
interpret data, information and documents; analyze and
solve complex problems; use math and mathematical
skills, perform detailed work under changing, intensive
deadlines, and apply constant attention to detail and
constant interruptions; and interact with officials and
the public.
WORK ENVIRONMENT
The work environment characteristics
described here are representative of those that must be
met by employees to successfully perform the essential
functions of this classification. Reasonable
accommodations may be made to enable individuals with
disabilities to perform the essential functions.
The employee usually works under moderate
to hectic conditions where the noise level and stress
levels may be above normal level.
FLSA Status: Non‑exempt
Revised: 06/07
