Police Services Officer

GENERAL PURPOSE 

Perform a variety of law enforcement and crime prevention duties in support of the Police Department. 

DISTINGUISHING CHARACTERISTICS 

Positions assigned to this class are not police officers. They are distinguished from police officers by the fact the incumbents are not AZ POST certified, do not carry a gun, and do not make arrests.

SUPERVISION RECEIVED AND EXERCISED 

Receive general supervision from a Police Department supervisor.  Exercise no supervision. 

ESSENTIAL DUTIES AND RESPONSIBILITIES 

The duties listed below are intended only as illustrations of the various types of work that may be performed. The omission of specific statements of duties does not exclude them from the position if the work is similar, related or a logical assignment to this class. 

Patrol Services Bureau / Operational Support Bureau

·         Patrol City in a radio-equipped car; answer low risk/routine calls in person or by telephone relating to crimes, inquiries, or non-moving traffic enforcement of City, County, and State laws.

·         Report situations and incidents affecting public safety and welfare which do not require the response of a certified police officer. 

·         Contact and cooperate with other City departments and other law enforcement agencies in matters relating to the investigation of motor vehicle accidents or other public safety concerns.

·         Interview drivers and witnesses as necessary in the investigation of motor vehicle accidents.

·         Testify and present evidence in court.

·         Conduct detailed preliminary and follow-up investigations of motor vehicle accidents; prepare related reports.

·         Search, transport, and process prisoners as necessary including fingerprinting, photographing, etc.

·         Issue citations relating to motor vehicle accidents and non-moving traffic violations of City, County, and State laws.

·         Prepare complete and detailed reports of crimes involving persons and property.

·         Assist officers with crime scene security.

·         Process computer warrant and drivers license checks for validity and other job related information.

·         Oversee front desk/lobby operations to include responding to walk-in citizen’s requests.

 Property and Evidence

• Serve as a liaison between the Police Department and Fleet Services Division to ensure all police vehicles are properly maintained and equipped.
• Assist with budget preparation in the area of police vehicle equipment and replacement.
• Research and prepare appropriate paperwork to order equipment for police vehicles. (StopSticks etc)
• Coordinate maintenance and repair of departmental vehicles.
• Maintain fleet at 90% readiness.
• Coordinate with Lojack and Pronet to have tracking units installed in Patrol vehicles. Ensure that the units are maintained and are in good working condition.
• Work with IT person to ensure the MDC’s and equipment are installed and working properly.
• Manage undercover license plate program for unmarked and bait cars.
• Have Guidepoint GPS tracking system installed into unmarked vehicles and monitor the system through the website.
• Order and maintain the Wright Express cards and logs.
• Purchase mobile/portable radios and accessories.
• Coordinate maintenance of mobile/portable on a yearly basis.
• Manage vehicles and officer identifiers in Orbacon Radio System.
• Issue and maintain portable radios.
• Back-up the PSA Equipment Officer.
• Maintain property room.
• Receive, document, store, release, and destroy physical evidence.
• Inspect property room inventory and ensure compliance with State and Federal statutes regarding the storage and destruction or sale of property.
• Coordinate and arrange for the delivery and processing of property and evidence to the state crime lab for scientific examination or testing.
• Maintain the security of the property rooms.
• Maintain logs of all property and evidence stored.
• Make accurate comparisons of articles from serial numbers and/or other descriptive features.
• Prepare property and listing of abandoned items for auctions.
• Attempt to locate owners of property and return property to owner.
• Utilize computer system to research police reports and track property for owners.
• Issue equipment to police employees and maintain records.
• Assist in collecting and preserving evidence at accident and crime scenes as assigned.
• Destroy weapons and narcotics and biohazard evidence.
• Auction, destroy, and release property in accordance with legal requirements and authorized direction.
• Manage and distribute evidence for court introduction.
• Explain procedures to citizens when releasing weapons.
• Train officers on packaging evidence.
• Maintain paperwork to show the chain of custody.
• Use of computer system to research cases fitting the purge criterion.
• Lift heavy objects in performance of their duties.

Criminal Investigations Bureau - (Court Liaison)

·         Search, transport, and process prisoners as necessary including fingerprinting, photographing, etc.

·         Prepare complete and detailed reports of crimes involving persons and property.

·         Assist officers with crime scene security.

·         Transport prisoners.

·         Act as the court liaison including daily MCAO transport of felony in custody reports; submittals and processes for charging complaints; any prosecutorial submittals as assigned; and receipt and response to prosecutor “further” requests.

·         Create, process and maintain a variety of investigative files as assigned including felony in custody’s, run away juveniles, sex offenders, and any case file as directed by a CIB supervisor.

·        Drive command van as directed (after gaining command van operator certification).

·        Assist crime scene technicians and detectives with crime scene processing and security.

·        Assist with the AFIS systems and department photo card processes.

·        Assist with the sex offender notification processes as indicated within departmental policy and CIB operational procedures or as directed by a CIB supervisor.

Criminal Investigations Bureau - (Pawn Shop Detail)

·         Reviews and disseminates information obtained from criminal history checks of pawn applicants to the City Tax and License Division.

·         Provides instruction and information on reporting procedures for pawn, trading, or buying used property.

·         Interacts with pawn and second hand dealers concerning stolen property, placing “holds” on stolen property.

·         Works directly with pawn detectives and assists them on inspection details.

·         Acts as the Police Department’s hearing liaison relative to pawn/second hand possession hearings.

·         Schedules hearings, notifies involved parties, maintains a hearing log.

·         Performs related duties as assigned.

Community Services

·         Conduct facility tours for the public.

·         Assist with the delivery of safety presentations in schools and other community settings.

·         Coordinate the Crime Free Multi Housing program.

·         Assist with facilitating Neighborhood Watch and other community meetings.

·         Assist with planning and implementation of citizens’ academies and similar public education programming.

·         Prepare and maintain a variety of records and reports relating to programming.

·         Assist with conducting security surveys.

·         Disseminate crime prevention information via telephone, for walk-ins, and in community settings.

·         Direct citizens who may contact Community Services seeking information and guidance.

·         Organize and maintain promotional, safety, and informational items in assigned vehicle, work station, and assigned storage areas.

Staff Services / Administration

·         Manage the maintenance of vehicles for Staff Services Bureau and Administration.

·         Assist with administrative support of the Bureau as directed.

·         Manage the document imaging project for Staff Services Bureau and the Professional Standards Unit.

·         Assist with the recruitment and selection process for all new employees.

·         Participate in recruitment events.

·         Assist with CALEA accreditation process and collection of records.

·         Assist with the training function.

·         Assist with the records management for recruitment and training.

·         Manage the notification and distribution process for all subpoenas.

·         Conduct research projects as directed.

Animal Control

·         Investigate reports or complaints of dogs, cats, or other animals creating nuisances and take appropriate action.

·         Investigate reports of animal abuse.

·         Assist injured animals and transport for advanced care as needed.

·         Enforce City animal control and licensing laws.

·         Issue citations for violations of animal control and licensing ordinances.

·         Patrol City streets and roads in a truck.

·         Search for stray dogs and other domestic animals and livestock.

·         Capture, impound, quarantine, and dispose of animals as appropriate.

·         Clean and maintain the animal control vehicle and cages utilized to detain the animals.

·         Prepare and maintain a variety of records and reports relating to animal control.

·         Explain ordinances relating to the care and keeping of animals to the public.

·         Attend meetings and respond to related questions and complaints.

·         Provide public education regarding animal control.

REQUIRED QUALIFICATIONS 

·         High school diploma or G.E.D. equivalent.

·         Possession of, or ability to obtain, an appropriate, valid Arizona driver's license at time of hire.

DESIRED QUALIFICATIONS

·         College coursework in criminal justice, specialized police operations or related field.

·         Two years of general police operations experience in a security/public safety or related setting.


 

PHYSICAL AND MENTAL DEMANDS
The physical and mental demands described here are representative of those that must be met by employees to successfully perform the essential functions of this class. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. 

Physical 

Exerting up to 100 pounds of force occasionally, and/or up to 50 pounds of force frequently, and/or up to 20 pounds of force constantly to move objects.

      Mental

While performing the duties of this job, employees are regularly required to use written and oral      communication skills; read and interpret data, information and documents; analyze and solve non-routine and complex problems, use reasoning skills; observe and interpret situations; learn how to apply new information or skills; work under intensive deadlines with frequent interruptions; and interact with police department staff and the public under stressful situations.  

WORK ENVIRONMENT

Position is subject to working both inside and outside.  Position may be subject to atmospheric conditions: fumes, odors, dusts, mists, gases, or poor ventilation.  Position may be subject to animal bites, scratches, etc.  Position may be assigned to shift work which includes working evenings, weekends, and holidays. 

FLSA Status:   Non-Exempt 

Revised: 08/07

DURING THE SELECTION PROCESS, ANY APPLICANT REQUIRING ACCOMMODATION FOR A DISABILITY SHOULD ADVISE THE HUMAN  RESOURCES DEPARTMENT. Employment Hotline (Voice Only): 623-773-7105 Human Resources (Voice/TDD): 623-773-7100 EOE M/F/D/V AN EQUAL OPPORTUNITY EMPLOYER OPORTUNIDAD DE EMPLEO CON DERECHOS IGUALES 8401 West Monroe St, Suite 110 - Peoria Arizona 85345 - (623) 773-7100 - Fax (623) 773-7149

This Page was last updated on 06/27/08
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