City of Peoria Arizona Human Resources Department

City of Peoria Seal

City of Peoria
Job Description
 
8401 West Monroe, Suite 110 Peoria, Arizona 85345 (623) 773-7100 Fax (623) 773-7149

Title: Victim Assistance Coordinator

 FLSA Status: Exempt

BRIEF DESCRIPTION:

The purpose of this position is to oversee the operation of the Office of the City Attorney’s Victim Assistance Program and provide services to crime victims.  This is accomplished by ensuring crime victims receive their constitutional and statutory rights, assisting crime victims in filling out documents, overseeing the operation of the Victim Assistance Program, and supervises assigned staff.

ESSENTIAL FUNCTIONS:

Note:  This information is intended to be descriptive of the key responsibilities of the position.  The list of essential functions below does not identify all duties performed by any single incumbent in this position.  Additionally, please be aware of the legend below when referring to the physical demands of each essential function.

(S)

Sedentary

(L)

Light

(M)

Medium

(H)

Heavy

(V)

Very Heavy

Exerting up to 10 lbs. occasionally or negligible weights frequently; sitting most of the time.

Exerting up to 20 lbs. occasionally; 10 lbs. frequently; or negligible amounts constantly; OR requires walking or standing to a significant degree.

Exerting 20-50 lbs. occasionally; 10-25 lbs. frequently; or up to 10 lbs. constantly.

Exerting 50-100 lbs. occasionally; 10-25 lbs. frequently; or up to 10-20 lbs. constantly.

Exerting over 100 lbs. occasionally; 50-100 lbs. frequently; or up to 20-50 lbs. constantly.

  #

Code

 Essential Functions

1

S

Ensures crime victims receive their constitutional and statutory rights by monitoring each criminal case to determine if a crime victim is involved, generating written notices of cases to victims, responding to victim requests for information, conveying to City Prosecutor victim opinions, accompanying victims to court and case proceedings, monitoring victim cases, and inputting case information in database.

2

S

Assists crime victims in filling out documents by providing information on protection documents and court filings, and referring crime victims to counseling and social service agencies.

3

S

Supervises staff by planning and supervising daily tasks and activities, establishing procedures and guidelines, evaluating assigned services, coaching for performance improvement and recommending personnel actions.

4

S

Oversees the operation of the Victim Assistance Program by developing and monitoring annual budget, applying for and administering Program grants, researching and analyzing statistical information for Program report, and ensuring supplies are available.

JOB REQUIREMENTS:

-Description of Minimum Job Requirements-

Formal Education

Work requires broad knowledge in a general professional or technical field.  Knowledge is normally acquired through four years of college resulting in a Bachelor’s degree or equivalent.

Experience

Over five years up to and including seven years experience.

Supervision

Work requires the occasional direction of helpers, assistants, seasonal employees, interns, volunteers or temporary employees.

Human Collaboration Skills

Decisions regarding implementation of policies may be made. Contact may involve support of controversial positions or the negotiation of sensitive issues or important presentations.  Contacts may involve stressful, negative interactions with the public requiring high levels of tact and the ability to respond to aggressive interpersonal interactions.

Freedom to Act

The employee normally performs the job by following established standard operating procedures and/or policies.  There is a choice of the appropriate procedure or policy to apply to duties.  Performance reviewed periodically.

Technical Skills

Basic: Work requires the use of standard technical skills appropriate to the work environment of the organization.

Budget Responsibility

Position  has moderate fiscal responsibility.  May be responsible for the billing, collection, and/or accounting of funds. May be responsible for the handling and balancing of cash.

Reading

Advanced - Ability to read literature, books, reviews, scientific or technical journals, abstracts, financial reports, and/or legal documents.  Ordinarily, such education is obtained in at the college level or above. However, it may be obtained from experience and self-study.

Math

Advanced - Ability to apply fundamental concepts of theories, work with advanced mathematical operations methods, and functions of real and complex variables.  Ordinarily, such education is obtained in at the college level or above. However, it may be obtained from experience and self-study.

Writing

Advanced - Ability to write editorials, journals, speeches, manuals, or critiques.  Ordinarily, such education is obtained in at the college level or above. However, it may be obtained from experience and self-study.

Certification &
Other Requirements

Valid driver's license

OVERALL PHYSICAL STRENGTH DEMANDS:

-Physical strength for this position is indicated below with “X”-

Sedentary

X

Light

  

Medium

  

Heavy

  

Very Heavy

  

Exerting up to 10 lbs. occasionally or negligible weights frequently; sitting most of the time.

Exerting up to 20 lbs. occasionally, 10 lbs. frequently, or negligible amounts constantly OR requires walking or standing to a significant degree.

Exerting 20-50 lbs. occasionally, 10-25 lbs. frequently, or up to 10 lbs. constantly.

Exerting 50-100 lbs. occasionally, 10-25 lbs. frequently, or up to 10-20 lbs. constantly.

Exerting over 100 lbs. occasionally, 50-100 lbs. frequently, or up to 20-50 lbs. constantly.

PHYSICAL DEMANDS:

C

Continuously

2/3 or more of the time.

F

Frequently

From 1/3 to 2/3 of the time.

O

Occasionally

Up to 1/3 of the time.

R

Rarely

Less than 1 hour per week.

N

Never

Never occurs.

Note:  This is intended as a description of the way the job is currently performed.  It does not address the potential for accommodation.

-Physical Demand-

-Frequency-

-Brief Description-

Standing

O

Making presentations, communicating with co-workers

Sitting

C

Desk work, meetings, driving

Walking

O

To other departments/offices, around work site

Lifting

C

Files

Carrying

C

Files

Pushing/Pulling

O

File drawers

Reaching

C

For files

Handling

C

Paperwork

Fine Dexterity

C

Computer keyboard, telephone keypad, calculator

Kneeling

R

Filing in lower drawers, retrieving items from lower shelves/ground

Crouching

R

Filing in lower drawers, retrieving items from lower shelves/ground

Crawling

N

 

Bending

R

Filing in lower drawers, retrieving items from lower shelves/ground

Twisting

C

From computer to telephone, getting inside vehicle

Climbing

F

Stairs

Balancing

R

 

Vision

C

Reading, computer screen, driving

Hearing

C

Communicating via telephone/radio, to co-workers/public

Talking

C

Communicating via telephone/radio, to co-workers/public

Foot Controls

R

Driving

Other
(specified if applicable)

 

 

MACHINES, TOOLS, EQUIPMENT, SOFTWARE, AND HARDWARE:

Computers, printers and related software, vehicle

ENVIRONMENTAL FACTORS:

C
Continuously
F
Frequently
O
Occasionally
R
Rarely
N
Never
  D
Daily
W
Several Times Per Week
M
Several Times Per Month
S
Seasonally
N
Never

-Health and Safety Factors-

Mechanical Hazards N
Chemical Hazards N
Electrical Hazards N
Fire Hazards N
Explosives N
Communicable Diseases N
Physical Danger or Abuse R
Other (see 1 below) N

-Environmental Factors-

Respiratory Hazards N
Extreme Temperatures N
Noise and Vibration N
Wetness/Humidity N
Physical Hazards N

(1) N/A

PROTECTIVE EQUIPMENT REQUIRED:

None

NON-PHYSICAL DEMANDS:

F

Frequently

From 1/3 to 2/3 of the time

O

Occasionally

Up to 1/3 of the time

R

Rarely

Less than 1 hour per week

N

Never

Never occurs

-Description of Non-Physical Demands-

-Frequency-

Time Pressure

F

Emergency Situation

F

Frequent Change of Tasks

F

Irregular Work Schedule/Overtime

O

Performing Multiple Tasks Simultaneously

F

Working Closely with Others as Part of a Team

F

Tedious or Exacting Work

F

Noisy/Distracting Environment

O

Other (see 2 below)

N

(2) N/A

PRIMARY WORK LOCATION:

Office Environment

X

     Vehicle

  

Warehouse

 

     Outdoors

  

Shop

 

     Other (see 3 below)

  

Recreation/Neighborhood Center

 

 

 

(3)N/A

SIGNATURE

SIGNATURE – REVIEW AND COMMENTS: 

I have reviewed this description and understand the requirements and responsibilities of the position.

 

___________________________
Signature of Employee

 

 

___________________________
Date
___________________________
Job Title of Supervisor

___________________________
Signature of Supervisor

 

 

___________________________
Date
___________________________
Job Title of Department Head

___________________________
Signature of Department Head

 

 

___________________________
Date

Comments: ____________________________________________________________________

______________________________________________________________________________

______________________________________________________________________________

The above statements are intended to describe the general nature and level of work being performed by individuals assigned to this position.  They are not intended to be an exhaustive list of all responsibilities, duties, and skills required.  This description is subject to modification as the needs and requirements of the position change.

City of Peoria Arizona an Equal Opportunity Employer

DURING THE SELECTION PROCESS, ANY APPLICANT REQUIRING ACCOMMODATION FOR A DISABILITY SHOULD ADVISE THE HUMAN  RESOURCES DEPARTMENT.

Employment Hotline (Voice Only): 623-773-7105
Human Resources (Voice/TDD): 623-773-7100

EOE M/F/D/V
AN EQUAL OPPORTUNITY EMPLOYER

OPORTUNIDAD DE EMPLEO CON DERECHOS IGUALES

8401 West Monroe St, Suite 110 - Peoria Arizona 85345 - (623) 773-7100 - Fax (623) 773-7149

This Page was last updated on 06/17/08
© City of Peoria, Arizona.  All Rights Reserved.