Start or Stop Service
Start Service:
Services may be started with a minimum of 24 hours advance notice. There is a $28.00 turn-on fee that will be reflected on your first bill.
Homeowners: For faster service, please have the following information available:
Escrow/Title company information/Date of closing
Homeowner name/Address/Home phone number
Alternate phone number (if applicable)
Social security number
Employer name/Employer phone number (if applicable)
Call 623-773-7160 or visit 8401 W. Monroe - Floor 2 to start service.
Landlords: For faster service, please have the following information available:
A valid City of Peoria business license
Verification that tenant started/stopped utility services
Registration with Maricopa County (click here to access the Maricopa County website)
Call 623-773-7160 or visit 8401 W. Monroe - Floor 2 for more information.
Renters/Tenants: For faster service, please have the following information available:
Signed lease/rental agreement
Completed “Application for Service-Tenant” form (click here)
$200 deposit
Call 623-773-7160 or visit 8401 W. Monroe - Floor 2 to start service.
Stop Service:
To stop water or sewer service, you will need to contact the Customer Service Center.
The Customer Service Center can be reached via phone, Monday through Thursday, from 7:00 AM to 6:00 PM at 623-773-7160. You may also visit the Customer Service Center in Peoria City Hall, located at 8401 W. Monroe - Floor 2, Monday through Thursday, from 7:00 AM to 6:00 PM.
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