Peoria recently launched e-billing for water, sewer and trash/recycling customers.

"An e-bill replaces the paper bill that customers otherwise would receive in the mail," says city Revenue Manager Vicki Rios. "It is an electronic bill that customers receive by e-mail to view online."

Residents who sign up can visit a secure Web site to view exactly the same bill they would have received in the mail; download and print billing information at their convenience; and avoid postal delays by linking directly to online payment options – all while helping the environment by saving paper and reducing waste.

To sign up for e-billing, make sure your browser will allow pop-up windows, then simply log onto https://myaccount.peoriaaz.gov/; select "Click here to sign up for paperless billing"; choose: "Yes, I would like to stop receiving a paper bill"; and accept the Terms and Conditions. That’s it.

Rios cautions new users to be mindful of spam filters.

"E-bill notifications are sent in bulk and some e-mail servers may think our message is junk," she says. "To ensure you receive e-bill notifications, please add the e-mail address customerservice@peoriaaz.gov to your personal address book or ‘safe list.’"

The online account service will retain six months of e-bills in its records. It will retain usage amounts, payment schedules, transaction history and other information for 13 months.